Clerica Institute of Secretarial Studies
Clerica is an institute offering a crash course on professionalized secretarial skills. In addition to general education courses that hone proficiency in regular administrative duties, each graduate is given a specialization to major in --- be it as a CEO's secretary, a doctor's secretary, a dentist's secretary or a retail owner's secretary.
Secretary in a Doctor's Clinic
This course will include administrative duties related to specific processes in a doctor's clinic.
For example, a pediatrician's clinic requires the secretary to weigh a child and give proper advice on a prescribed medication's contraindications. The training will include instructions on how to do both properly each time. Enrollees will also be trained to be conscientious in providing pre- and post-operative care advice through checklists and charts. This will also include general training on hygiene and sanitation.
Secretary in a CEO's Executive Office
This course will include administrative duties related to specific nuances in an executive office.
This includes lectures on basic corporate protocols as well as observation of hierarchy in setting meetings, seating people and prioritizing appointments. Note-taking and general guidelines in supporting C-suite executives in both their professional and personal needs are included to develop executive assistant-type secretaries that enhance executives' effectiveness in their jobs. Also includes basic event management for small functions.
Secretary in a Dentist's Clinic
This course will include administrative duties related to specific processes in a dentist's clinic.
Secretaries who choose this track will be oriented on the details of basic dental procedures and the prep involved in each, walked through proper sterilization steps and be given guidelines on proper equipment care specially on expensive dental apparatus. This way, secretaries graduating from this course can easily substitute as dental assistants in the latter's unexpected absence and/or train new dental assistants on clinic procedures, allowing the dentist to focus on patient care.
Secretary of a Business Owner in a Retail Business
This course will include administrative duties related to specific needs in the retail business such as basic knowledge in inventory management, cash management and banking transactions.
This track aims to develop a secretary that can play a supporting role to the owner in overseeing operations, monitoring stock inventory and tracking working capital. Lectures on basic banking will also be included to enable the secretary to properly administer banking transactions in this cash-rich type of business.
Secretary of a Business Owner in the Services Business
This course will include administrative duties related to specific tasks in the service business such as service excellence feedback monitoring, customer service training and supplies management. It will also include techniques on proper queuing and a guide on conducting a time-motion study.
Secretary of a Business Owner in Logistics Company or any other Business that is Heavy on Operations
This course will include an additional training on operational management and some principles in measuring and enhancing efficiency to enable the graduate to assist the owner-manager in handling daily operations and contribute to its improvement.
Details about the Program
School fee is Php 4,000 per head, minimum of twenty (20) participants per class. All students will take the generic classes at the same time but their schedules will diverge when it comes time for their specialization or major.
The following certificates or documents will be given depending on the fulfillment of the following class requirements:
Proof of Attendance: If the student attended some classes but didn't complete the whole course.
Certificate of Completion: If the student attended all classes.
Certificate in Secretarial Studies: If the student accomplished the required quiz or paper submission for each topic in the course and also successfully passed the onsite, hand-written exam.
Students who pass the written exam and is able to earn a course certificate will be given an option to join the coaching program.
Course Details
These are three-month courses held online once a week in a one-hour session for 15 weeks. Each session is a hybrid of pre-recorded lecture videos and live discussions with the professor after the video.